Email and messaging, collaboration solutions (e.g. collaboration portals and groupware), and especially critical solutions for document and workflow management are all part of the Business Productivity service. With this service, your business can manage the entire document path, minimizing errors and delays. And, combined with the business back-end systems, you get a more comprehensive Business Process Management (BPM) solution, that integrates with your existing ERP or CRM system.
This enables you to integrate all the communication, collaboration and productivity features, such as:
- Office applications
- E-mail and instant messaging
- Collaboration and file sharing solutions
- Document monitoring and management
- Process and approval automation
- Detailed transaction history
- Back-office applications, such as CRM, ERP etc.